Look What I HaveHelp
One page for each thing you might be trying to do. Every page is short, and none of them assumes you set the archive up.
Using the tablet
Add a photo
Taking a photo of a print, and what happens when the wifi is out.
Telling a story
Talking, drawing on the photo, and the camera window.
The back of a photo
Writing on the back, turning it over, and fixing a back that ended up on its own.
Finding a photo
Getting back to one she has already talked about.
Stories
Naming people and things
How a name actually gets attached to a face here — and what is not switched on.
Sharing
The hour, sending one story outside the family, and turning a link off.
Deleting a story
What delete does, and how to bring one back.
The caretaker password
Getting into the tablet's settings without her finding them by accident.
Family setup covers creating a family, pairing a tablet and inviting family members.
If none of these answers it, tell us what happened — including what the screen said, word for word if you can. The wording is chosen carefully enough that it usually tells us exactly where you are.